Job description

Job responsibilities

Acorns Children's Hospice are now looking for a Data Services Administrator to provide an efficient administration service to the Data Services Team.  This is a temporary role for 9 months, working 25 hours per week.

About the Role

At Acorns Childrens Hospice we offer specialist palliative nursing care and support for local children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our services include short breaks for children at our hospices, therapeutic and psychosocial support, support for siblings and other family members, emergency and end of life care and bereavement support.

As Data Services Administrator, you will:

• Provide administrative support to the Data Team
• Use the Data Ticket System (ServoDesk) to assign and manage tickets
• Conduct regular duplicate record audits within the CRM system (Donorfy)
• Data input daily to maintain up-to-date records, reviewing and correcting data anomalies or errors to maintain accuracy.

About You

• Experience of Microsoft Excel
• High levels of accuracy and attention to detail
• Ability to work autonomously, prioritise work and multi-task
• Awareness of GDPR and data protection 

What We Offer

• £16,380 to £16,766 per annum
• 25 hours per week (over at least 4 days)
• Hybrid role - based from your nearest Acorns Hospice (Walsall, Birmingham or Worcester) and home working
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme

Interviews are scheduled to be held on 3 November

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.

If you have any questions, please contact us at

Find out about our culture, career development, benefits and more here: Why Work for Acorns? 

Person Specification

Qualifications

Essential

• GCSE English and Maths level C or above or equivalent

Desirable

• Relevant secretarial/administrative qualifications eg RSA/Pitman or NVQ Level 2 or equivalent

Experience

Essential

• Experience of Microsoft Excel, Experience of working in a multi-disciplinary team

Desirable

• System helpdesk experience, Experience of Microsoft Office Suite

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Acorns Children’s Hospice Trust

Address

Acorns in Birmingham Hospice

1Oak Tree Lane

Birmingham

West Midlands

B29 6HZ

Employer's website

https://jobsincare.com/job/jnsszkOkWsA (Opens in a new tab)